Customer rights and making a complaint

A customer has the following rights.

• To find out information about a product
• To choose a product
• To buy a product
• To get value for money
• To be satisfied and well looked after once the product has been purchased.

If as a customer you are dissatisfied here is a simple list of actions you can take.

Making a complaint

1. Complain to the supplier of the goods or service as soon as possible. Always give the supplier the opportunity to put the matter right first. Bear in mind that if you leave your complaint for too long you may lose some of your legal rights.
2. Make sure you take any receipt or proof of purchase with you. Don't part with this - in case you need it later.
3. If the supplier is some distance away, or if you get no satisfaction after calling in person, then you will need to put your complaint in writing. It's a good idea to ring the organisation and to get the name of their customer services manager so you can send the letter to that specific person.
4. Keep your letter short and to the point. In the first paragraph state when and where you bought the goods or service. In the second, state what has gone wrong clearly and unemotionally. If you have already visited the firm without any success, say when and where you called, the name of the person to whom you spoke and the outcome. In the last paragraph state what you want done and set a realistic deadline.
5. Keep copies of all correspondence. If the company telephones you, make a note of what they said and the date. 

At this stage the problem is usually solved. Remember that you don't have to accept the first offer you receive, if you feel it is a poor one.
If you are getting nowhere then get expert advice. This could include expert opinion on the problem (e.g. by asking another trader to put their views in writing), by contacting your local trading standards department or another source of help and advice.

It is worth noting that increasing number of business now publish a customer charter. The purpose of such charters is to:
• Publish standards of service
• Continually improve customer service standards
• Ensure all customers are treated equally and fairly
• Ensure all customers know how to complain.

This is a trend you can help encourage by asking businesses you deal with and if they have one. If the answer is no. Ask why not?

Better customer service is better for all of us.

By:-Gary Hadler

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Posted in: general tips

Are You A Workaholic?

Regardless of whether you work from home or not, working long hours is not productive or emotionally fulfilling after awhile. Even though you may be extremely busy, working ten or twelve hours may not help you catch up since there will always be more work for you to accomplish. Learning how not to be a workaholic takes time and discipline but with a little practice, you will be able to find a balance between your work and your life. 

If people are always commenting on the amount of time you spend working, then you may be a workaholic. If you find yourself constantly thinking about work, then you may need to change the way you approach your work so you can relax and reduce the stress in your life. Being able to strike a balance between work and life is not always easy. Depending on what you do for a living and the demands placed on you by others, you may have to make dramatic changes in order to be happier and more productive in a shorter amount of time. 


The first step to reducing the amount of time spend working is to limit yourself to an eight hour day. If you work at home, this means creating a work schedule and sticking to it so you can get your work done within a certain amount of time. If you work for someone else, you may need to restructure your time so you can get everything done without having to stay longer than eight hours. If you have a demanding job, consider switching jobs or stop volunteering to complete tasks that are not yours. This should reduce the amount of time spent at the office.

The second step is to not take work home with you. If you work at home, shutting off your computer, closing your office door, or leaving your home to take a walk or complete chores will help you unwind after a long day. Taking work home is an indication that you could not complete it during regular business hours. While some exceptions can be made as a rule, you should leave all work at the office and forget about it until the next day. 


The third step is to relax when not working by visiting friends, taking up a hobby or taking a nap. There are plenty of activities you can engage yourself in when not at work. Instead of focusing on what you have to get done, you should focus on the present and enjoy the moment. Being a workaholic is not healthy emotionally, physically and intellectually. You will be more productive when you give yourself a chance to relax each evening and on the weekends.

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Posted in: general tips

ELectricity Do's & Dont's

• Always, install safety equipments like Earth leakage / overload & short circuit protection (circuit breakers / switches ) near point of supply.

• Ensure healthy earthing is installed at your premises.

• Ensure only IS marked cables of proper capacity are used for your installation and get the wiring done through only licensed Electrical Contractors.

 

• Pay the energy bills regularly at within due date to avoid inconvenience due to disconnection.

 

• Use electricity only when needed, switch off the supply when not required.

• Always use proper capacity fuse wire in main switches.

 

• To got proper voltage, install adequate capacitors for inductive loads.

 

• Use only ISI marked electrical equipments.

 

• Ensure safety of energy meter and metering equipments in your premises. Provide weather Proof enclosures to meters and metering equipments.

 

• For rectification of faults in your installations, call licensed electrical contractors only.

 

• If energy meter provided is found stopped / faulty, please bring the facts to the notice of authorities immediately.

 

• Use electricity only for purpose for which the service connection has been given (i.e domestic).

 

• Get your supply converted from single-phase to three –phase if the total connected load exceeds 4000 watts.

• Observe safety precautions to avoid electrical accidents.

 

• Replace promptly defective electrical fittings and appliances.

 

• Get the internal wiring checked up periodically not only to avoid leakage of electricity but also to safeguard the lives of the inmates in the premises.

 

Disclaimer : Please check with your electricity provider for terms & conditions of usage of service. Tech Process Solutions Ltd. doesn't claim responsibility for the contents of this article.

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Posted in: general tips

Rights And Responsibilities

Sometimes we have to re-think about what we have memorized in schools but may have forgotton over the years, such as "your rights are others' resposibilities and vice versa", "Your rights come with your responsibilities" , etc.

Let me be specific with examples-

1. We clean inside our houses, but throw the garbage just outside. Now, do you think the bacteria, mosquitos, viruses, etc. would think, "Uhhh, let's us not get inside that clean house and infect their children because they are rich elites" ?

2. We teach our children, "do not treat the cook or the 'servant' as equal, do not play with their children, do not let them sit on the chair..". Now, do you think your children will grow up to be good humans with self-respect and respect for others? or will they always try to place themselves as "I am inferior to them and superior to those" like wolves do.

3. We do not let our children wash their own clothes, clean their own rooms, organize their own toys. We say don't worry you just do your homework, and someone will take care of those things". Yes you do have the rights to teach you children as you wish, afterall they are your children. Then you send your kids to a hostel or to USA, and wonder why they are such misfits and clumsy. 


4. We brag about how we split the income, distribute the property rent-checks in the name of our wives/children/ cousins, to save (essentially cheat) on income taxes. Don't you think we should be the last people to criticize the government being corrupt?

5. We do not want to stand in line for a ticket, rather bribe someone to buy the same at a higher price. Don't you think your children are becoming dishonest like you? Do you want them to be part of the cheating bribing crooks?

6. We do not volunteer our time to spread basic education to the unfortunate children in the neighborhood, so that they could grow up to be productive, decent, law-abiding citizens ofIndia. Don't you think you and your children have to live among them for decades? How would you feel if hundred pairs of eyes look at you with resentment or jealousy, do you enjoy it?

7. We buy flatpanel TV, video games, and electronic toys for our children, and discourage them from playing one hour extra in the fields. Don't you think they would grow up to be unsocial overweight lazy geeks?

I would say, before you do anything, including producing kids, that you believe is your right, think about the responsibilities, learn about how to do things right without causing damage to yourself and others. Only then act in the right path following your education and concience.


I tried to put it in simple words, for the very fromal education that has given us the access to this sort of information and rights to it, has stripped us from the ability to think at a basic level. This is why we keep Mahatma Gandhi's picture on the wall and practise exactly opposite of what the great Man taught. It is not too late for all the good Indians to wake up, get together and change direction of a falling society through positive actions.

And to the ministry of education and the educators, this is what I have to ask - how can you expect the people to obey the basic civil laws if you do not teach them in schools. Isn't that ridiculous? Then what are you teaching? Or do you want the laws to be taught only to the lawyers and hope to catch millions of ignorants who inadvertantly break them to make money off them? How sly of you!

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23 Ways To Keep Things Running Well.

1. Keep your balance. To stay healthy, we need many different nutrients each day. Balance your diet by eating a variety of foods. These include fruit, vegetables, nuts, legumes (such as dried peas, beans and lentils), wholegrain cereals and breads, low fat dairy products, lean meat, fish and skinless chicken.

2. Eat regularly. Because staying active is good for health and requires energy, it’s even more important than ever to eat good meals regularly.

3. Start the day well. At breakfast, sit down to your choice of cereal or porridge. For something different try spreading avocado, ricotta cheese, hummus and sesame or nut paste on a variety of breads, rolls or bagels.

4. Eat three meals a day. Make sure you eat breakfast, lunch and dinner each day.

5. Become a grazer. If your appetite is down, try eating smaller portions of healthy foods at regular intervals.

6. Be strong with dairy products. Choose low fat milks, yoghurts and cheeses daily.

7. Be lean with meats. Concentrate on lean meats, fish and skinless chicken. Give sausages, bacon and processed meats a rest.

8. Make the switch from plain white bread. Move to sourdough, wholemeal, multigrain, rye, soy, linseed, herb and corn or fruit bread. Pick up an English muffin, pita bread, bagel, foccacia, crispbread, rice cakes, corn thins, Turkish bread or unleavened flat bread as an alternative to white bread.

9. Be adventurous with grains. Try barley in soups and casseroles. Use rolled oats to bind rissoles. Try rice or other grains in main meals or incorporated into patties, loafs, casseroles, soups and stews. Alternatively, try couscous, buckwheat or polenta.

10. Stock up. Have a good supply of food for when the weather turns nasty or you don’t feel like shopping. Tinned fish, baked beans, canned and frozen fruits and vegetables store well. An extra packet of breakfast cereal, long life milk and a frozen meal are always handy.

11. Get out of food ruts. It’s easy to fall into a routine with your meals but, by changing your diet around, you’re more likely to pick up vitamins and minerals you may have been lacking.

12. Freshen up morning and afternoon tea. Instead of biscuits, cakes and pastries, choose fruit, yoghurt, cheese and crackers, fruit bread, vegetables and sandwiches.

13. Consider having your main meal at midday. You may find it easier to prepare your main meal for the middle of the day and have a lighter meal in the evening.

14. Be fussy with takeaway. Go for barbecue chicken and remove the skin or grilled fish, toasted sandwiches, dips and breads, falafel, curry with steamed rice or noodles and lots of vegetables.

15. Go ‘low’ as often as you can. Look for ‘reduced salt’ or ‘low salt’ foods when shopping. Fresh or dried herbs and spices are a great substitute and add extra flavour to your favourite dishes.

16. Eat plenty of fruit and veg. Make that your goal by including some fruits and vegetables in as many meals as possible. They can be fresh, frozen, dried or canned.

17. Add some zest to meals. Chopped vegies are great in omelettes, stir fries, soups, salads, stews and casseroles. Grated zucchini, carrot, pumpkin, sweet potato and beetroot can be added to patties, rissoles, muffins and pikelets. Vegetable soups can make a main meal with the addition of pulses such as haricot, lima, kidney and soy beans, chick peas, split peas and lentils.

18. Be creative with fruit. Fruit can be used in a number of ways. Try adding fruit as the base for desserts such as stewed, poached or baked plums, apples, pears, rhubarb, apricots and berries or add to jelly, custard, yoghurt, rice puddings and pancakes.

19. Think ahead. Prepare a large meal and freeze a portion or two for lazy days ahead, being sure to label and date the food.

20. Drink plenty of water. Water is vital for good health. Keep a sealed jug in the fridge during the hotter months and have water available at all times. In cooler months, drink water at room temperature or warmed slightly.

21. Stay focused. It’s great to decide to make some healthy changes in your life. The trick is keeping motivated. It helps to involve family, friends and neighbours in your plans. The more you talk about it, the easier it will be.

22. Eat in good company. Whenever possible, enjoy food with friends and relatives. Good food is best enjoyed with people you care about and it provides extra incentive to prepare interesting meals.

23. Get help if you need it. If you need help or have any questions about making changes to your diet, talk to your doctor or health practitioner.

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Posted in: general tips

Steps For Effective Time Management

The following steps for effective time management can provide a guide for putting your intentions into action, lowering your stress, and helping you achieve your goals.

1. Identify your personal and work-related priorities.

This is a key step in the process. Think carefully about outcomes that are important to you. Write them down, being as specific as possible. Specify exactly what you want to accomplish and by when. If you have multiple priorities in the same area (personal or professional) , try to select only one or two initially, or try to rank them as to importance. Trying to work on too many at the same time will increase, rather than lower, your stress level.

2. Translate your priorities into concrete goals, with component activities.

Break each goal into its component activities; identify what steps are needed to achieve the goal. Identify the requirements and resources you need related to each activity step. This helps you organise for success and have what you need to move forward towards goal attainment. Pinpointing resources is especially important if accomplishment of your goal requires the co-operation or assistance of other people.

3. Identify deadlines/intermedi ary time frames related to each activity step and goal attainment.

These could include deadlines for personal goals (sign up for an exercise class by March 1) or work-related goals such as report deadlines (gather needed data to complete quarterly report by March 30). Write these activities and their individual deadlines on your calendar; scheduling them gives you a direction and affirms your commitment to carry them through, step by step. If you need access to libraries, media/computing centres, or other resources, find out their availability before you need them. Plan time in your own schedule to access these resources in advance; don't wait until the day before a deadline occurs.

4. Consider your monthly calendar or planning notebook a timesaving device.

Keep it with you and use it to schedule important activities, due dates, deadlines, and appointments. Consistent use of your calendar will provide you with a visual reminder and help you keep track of your commitments. Periodically review your calendar to assess your progress in accomplishing the steps to your goals. Highlight important dates with a marker; this will keep them visible and can serve as a colorful reminder of your planned steps towards goal attainment.

5. Learn to say "No" to opportunities and requests that take your time and don't move you forward towards goal attainment.

To the extent feasible, saying "no" is an important safeguard of your time. Doing so with courtesy and conviction will make it easier to say "yes" at a later date and simultaneously affirm your commitment to yourself to follow through on your scheduled activities.

6. Identify your own barriers to effective use of time.

If you find you tend to procrastinate (join the human race!), overbook yourself, or "forget" to use a planner or calendar, do some thinking about why. Discovering the motivation for your resistance to time management may assist in understanding your behaviour, or lack of it. Is the task to be done boring? Do you really want to do it? Do you feel "too controlled" by the use of a calendar or planner? Reflecting on your own thoughts and feelings about using time may help identify areas you may want to explore further, especially if you aren?t satisfied with your achievement of personal or professional goals.

7. Strive for a balance between "doing" and "being".

Remember to plan some "fun time" in your schedule. With better time management strategies, you can be more productive, experience improved relationships, and enjoy more "good times" with a minimum of anxiety and stress. Doing "more" is not the ultimate goal of effective time management. More is not necessarily better, and cramming your schedule full of "to do" items doesn?t necessarily lead to higher life satisfaction. Effective time management is a tool to assist you to achieve meaningful life outcomes, not merely "more" outcomes. Use the steps presented here as a guide to your own journey of meaningful accomplishment. Good luck!

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Posted in: general tips

Know When to Say "NO"

The ability to say ‘no’ doesn't come easy to most of us. So here is some help. We get some real life situations where saying ‘no’ is inevitable.

“No, I’m not fit for this work”This is a result of making the most of whatever resources one has in hand. Says Monica Sharma, who works with a real estate company, "I am a finance professional. But I was pushed into marketing. It was ridiculous, as I wasn't skilled for the job."

Way out: Reason out with your boss or management, and explain why you are 'not the right person for this'. As Priya Kumar, CEO and Chief Facilitator, International Center for Training Systems, points out, "In a situation like this, honesty plays a key role. You could say 'I don't think I would do justice to this work as I am not skilled for it'. Or, 'I believe that someone else can do a much better job on this.' You can also say that 'Handling project A isn't one of my biggest strengths. But if you insist, I will do it. However, I may not be able to deliver the best on this'."

“No, I don’t want to go out with you”Some friends, who pile on, can be a real pain. Not only do they invade your personal space, but also make you do things that you wouldn't want to. As Pratik Mukherjee, a marketing manager with a reputed media company says, "I have got stuck watching a movie, or having dinner, that I hated, just because my friend wanted to. But sometimes refusing overbearing friends becomes really difficult."

Way out: Pushy friends, who drag you to socialise, leave you with very few options. Says Pratik, "When I absolutely don't want to meet 'that' somebody, I come up with an excuse, because that is the only way out." But what happens after the excuses run dry? "Well, then I subject them to the movie or dinner that I have in mind," laughs Pratik. Standing your own does help driving the point home to such bossy buddies, he adds.

“No, I can’t always get it right”For ten jobs that you take on, in most probability, eight will be successful and two open to errors. As Nitin Prasad (name changed), working as an account manager with a reputed advertisement agency, says, "I was on a spree of cracking deals with my clients. When one of my deals didn't work out, the management didn't want to hear that the deal had failed."

Way out: When on the success route, don't forget about failures. This doesn't mean that you are courting a crash; it only indicates that deals may take a reverse turn. Keep your superiors posted on your progress, and ask for strategies or plans of action in case of roadblocks. Let them know that, "I am committed to my project. But, at the same time, I would appreciate your feedback to increase my chances of success." It is easier to handle or prevent failure when more minds are on the job, suggests Priya Kumar.

“No, I don’t want unwanted guests”
Dodging unwanted guests is a task. Sagnik Basu, an IT professional, agrees, "A particular work colleague would land up at my home, uninvited. I hated this, but I would be left with no options, but to entertain him."

Way out: In situations like these, excuses cease to exist. So one has to either grit their teeth and accept, or pucker up the courage to refuse unwanted company. "When I couldn't tolerate it anymore, I would head out of home each time he dropped in. Finally, his visits came to a stop," offers Sagnik.

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Posted in: general tips

Top 10 Business Etiquette Tips

Good manners can be one of your most important assets. Just in case your career fate is in the hands of someone who is a stickler for proper manners, it might be wise to read and practice the following 10 business etiquette tips:

 

Know how to introduce your spouse

Do not say, "This is my wife, Mary." Say instead, "This is Mary, my wife." Why? When you put the description before the name, it implies that your spouse belongs to you, which is demeaning. The description after the name suggests an independent person who just happens to be married to you.

Do not become the office clown
A few people do this out of nervousness. Some do it merely to be liked, as it achieved that end in the past. But gaining a reputation as the office jokester can be detrimental to your long term career. The reasoning is simple: Coworkers are less likely to take you and your ideas seriously. If this advice contradicts your naturally jovial personality, here is an option. Maintain a low-key office persona during working hours and a lighter, less business-like persona after hours.

Do not get intoxicated at business-related functions
This is one of the biggest out-of-office blunders. Using profanity in the office is the only other blunder that tops this. For the record: If you care about your career and the way you are perceived by others, never -- repeat, never -- do either.

Do not give your boss a gift
Unless you have a personal relationship with your boss, do not give him or her a gift for holidays or birthdays. It is inappropriate, can be seen as apple-polishing, and puts the employer in an awkward situation. In general, try to downplay exchanging personal gifts in your office. An option is to create an office fund for purchasing birthday flowers or taking the employee to lunch.

Do not correct your boss in public
If a mistake was made, explain it in private. An exception: If you are in a meeting and your boss makes a major error in his or her statements, you can speak up gently with something like: The last figure I got was $2 million, not $4 million, Jim.

Rise and shake hands during business introductions
In a business situation, when anyone enters the room and is being introduced, stand and shake hands. Contrary to popular belief, it does not matter who puts their hand out first. Another sidebar: Before a staff meeting starts, wait in the conference room for the person who called the meeting to arrive; remain standing until they enter and let them take the best seat.

Avoid sexual harassment
Play it safe and err on the side of caution. Some men still feel obligated to tell a female colleague or client how nice she looks since she changed her hairstyle or how attractive an outfit looks on her. However, such comments denigrate your business relationship. Save such compliments for personal friends.

Mind your mealtime manners
When calling to extend a breakfast or lunch invitation, you should clearly and immediately establish yourself as the host. When it's time to pay the bill, the rule is simple -- the host pays. The host should give the guest a choice of dates (e.g., How about next week? Monday or Wednesday?), a choice of restaurants, and a choice of times (Would you prefer 12:30 or 1:00?). Never discuss business until after your guest has had the chance to order.

Know when to use someone's first name
The general rule is that you always defer to authority by using an honorific (Mr., Ms., Mrs., or Dr.) until you are given permission to use a first name. It is always inappropriate to call prospective clients by their first name until they give you permission to do so. Additionally, even if you are on a first-name basis with your boss, always introduce your boss to someone as Mr., Ms., Mrs., etc., and include their title (e.g., This is Mr. John Doe, vice president of Operations). At that point, your boss can tell the person to call them by their first name, if so desired.

Never use profanity in any business situationsThis one is normally considered the biggest breach of business etiquette, especially when it is aimed at people. There are few things that so touch us with instinctive revulsion as the use of profanity. Remember: Having good manners costs nothing, but it buys everything. 

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Self Esteem Tips

Self-esteem is very important for your physical, psychological, and spiritual health. Enhancing your self-esteem is another passage to personal growth and change. Life begins to take on greater beauty as we open up and appreciate ourselves. As we value and love ourselves, we gain an acceptance of others. Self-esteem is something we can change and when we do, everything in our life changes.
Self-esteem is simply the value we place on ourselves. If we link it to success, money, belongings and friends then we miss the mark. Out of true self-esteem, we create results. We become healthier, happier and make a more significant contribution in life.

What is Self Esteem?
Self esteem is the opinion you have of yourself. It is based on your attitude to the following:

Your value as a person The job you do Your achievements How you think others see you Your purpose in life Your place in the world Your potential for success Your strengths and weaknesses Your social status and how you relate to others Your independence or ability to stand on your own feet

What is Low Self Esteem?Low self esteem results from you having a poor self image caused by your attitude to one or more of the above. Example: you do not value the job you do highly or you feel you have no purpose in your life.
What is High Self Esteem?
High self esteem is the opposite! It is a very important aspect of your life. If you have a high level you will be confident, happy and sure of yourself. You would be highly motivated and have the right attitude to succeed.
Self esteem is therefore crucial to you and is a cornerstone of a positive attitude towards living.
Self confidence tipsEverybody needs a confidence boost sometimes, so here are a few tips
1) Feel Good when you Want
When you need to boost your self confidence or self esteem, find 3 things that make you feel good. These could be memories of good times, a piece of music, a holiday souvenir, or a person's face - use photos if it helps. Practise thinking about them and bringing them to mind.
Developing self confidence that lasts - because of the way emotions 'attach' themselves to memories, you will quickly train yourself to feel good when you want - a great help.
2) Beat Self Consciousness
Self consciousness is the No.1 enemy of self confidence. Learn how to keep your attention off yourself. You can do this easily by following these steps
a) If you notice you have become self-conscious, (you can usually tell because you start to feel anxious), choose something 'everyday' you can see and study it in detail. For example: examine a door, look at the different textures and shades of colour, wonder about who made it and how and so on. The important thing is that you're learning how to keep your attention off yourself.
b) If you feel self-conscious in a social situation, it's usually because you don't have enough to do! Focus on what your purpose in the situation is. Whether you're there to:
find out if you like the other people in the situation make others feel comfortable find out some information make business contacts and so on


It's easy to feel self-conscious if you have nothing to do, and much more difficult if your attention is occupied by a task. Think how comfortable you have been with others when you're all working toward a common goal.
The common goal of socialising could be making friends, it could be the exchange of mutually beneficial information, it could be whatever you want it to be!
3) Don't Take Undue Criticism - Even From Yourself !
Challenge your own assumptions. Here's a few to get you started:
a) Confident-looking people have bad moments too.
b) Just because you feel under-confident, doesn't mean other people can tell.
c) If you're saying things to yourself like "You're no good at anything" then rest assured, you're wrong. Everyone can compose a sentence, get successfully to the store, eat without choking. Don't let yourself make sweeping statements about yourself - in the long run it is this sort of thing that can really damage your self image.
Building self esteem is not just about thinking good of yourself, it's about not thinking bad for no reason!
d) Just because you have felt bad about yourself in the past doesn't mean you're always going to feel that way. I have seen hundreds of people surprise themselves once they have learned how to build self confidence in a way that it stays built!
e) Learn how to develop your self confidence by following the tips from this site and notice the small differences as they happen. Persevere and don't expect everything at once. Beating low self esteem is a wonderful thing, and it's much easier than you'd imagine.

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Your Features according to the month in which u are born

JANUARY:Stubborn and hard-hearted
Ambitious and serious.
Loves to teach and be taught.
Always looking at people's flaws and weaknesses.
Likes to criticize.
Hardworking and productive.
Smart, neat and organized.
Sensitive and has deep thoughts.
Knows how to make others happy.
Quiet unless excited or tensed.
Rather reserved.
Highly attentive.
Resistant to illnesses but prone to colds.
Romantic but has difficulties expressing love.
Loves children.
Loyal.
Has great social abilities yet easily jealous.
Very Stubborn and money cautious.
Always her self.
Sexy/ hot/ cute/ everything.____________ _________ _________ ________
FEBRUARY :
Abstract thoughts.
Loves reality and abstract.
Intelligent and clever.
Changing personality.
Attractive.
Temperamental.
Quiet, shy and humble.
Honest and loyal.
Determined to reach goals.
Loves freedom.
Rebellious when restricted.
Loves aggressiveness.
Too sensitive and easily hurt.
Gets angry really easily but does not show it.
Dislike unnecessary things.
Loves making friends but rarely shows it.
Daring and stubborn.
Ambitious.
Realizing dreams and hopes.
Sharp.
Loves entertainment and leisure.
Romantic on the inside not outside.
Superstitious and ludicrous.
Spendthrift.
Tries to learn to show emotions.


MARCH:
Attractive personality.
Sexy.
Affectionate.
Shy and reserved.
Secretive.
Naturally honest, generous and sympathetic.
Loves peace and serenity.
Sensitive to others.
Loves to serve others.
Easily angered.
Trustworthy.
Appreciative and returns kindness.
Observant and assesses others.
Revengeful. Loves to dream and fantasize.
Loves traveling.
Loves attention.
Hasty decisions in choosing partners.
Loves home decors.
Musically talented.
Loves special things.
Moody.
____________ _________ _________ ___
APRIL:
Active and dynamic.
Decisive and haste but tends to regret.
Attractive and affectionate to oneself.
Strong mentality.
Loves attention.
Diplomatic.
Consoling, friendly and solves people's problems.
Brave and fearless.
Adventurous.
Loving and caring.
Suave and generous.
Emotional.
Aggressive.
Hasty.
Good memory.
Moving
Motivates oneself and others.
Sickness usually of the head and chest.
Sexy in a way that only their lover can see.
____________ _________ _________ ___
MAY:
Stubborn and hard-hearted.
Strong-willed and highly motivated.
Sharp thoughts.
Easily angered.
Attracts others and loves attention.
Deep feelings.
Sexy.
Beautiful physically and mentally.
Firm Standpoint.
Needs no motivation.
Easily consoled.
Systematic (left brain).
Loves to dream.
Strong clairvoyance.
Understanding.
Sickness usually in the ear and neck.
Good imagination.
Good physical.
Weak breathing.
Loves literature and the arts.
Loves traveling.
Dislike being at home.
Restless.
Having more than one child.
Hardworking.
High spirited.
Spendthrift.
____________ _________ _________ ___
JUNE:Thinks far with vision.
Easily influenced by kindness.
Polite and soft-spoken.
Having lots of ideas.
Sensitive.
Active mind.
Hesitating, tends to delay.
Choosy and always wants the best.
Temperamental.
Funny and humorous.
Loves to joke.
Good debating skills.
Talkative.
Daydreamer.
Friendly.
Knows how to make friends.
Abiding.
Able to show character.
Easily hurt.
Prone to getting colds.
Loves to dress up.
Easily bored.
Fussy.
Seldom shows emotions.
Takes time to recover when hurt.
Brand conscious.
Executive.
Stubborn.

JULY:
Fun to be with.
Secretive.
Difficult to fathom and to be understood.
Quiet unless excited or tensed.
Takes pride in oneself.
Has reputation.
Easily consoled.
Honest.
Concerned about people's feelings.
Tactful.
Friendly.
Approachable.
Emotional temperamental and unpredictable.
Short Tempered.
Moody and easily hurt.
Witty and sparkly.
Not revengeful.
Forgiving but never forgets.
Dislikes nonsensical and unnecessary things.
Guides others physically and mentally.
Sensitive and forms impressions carefully.
Caring and loving.
Treats others equally.
Strong sense of sympathy.
Wary and sharp.
Judges people through observations.
Hardworking.
No difficulties in studying.
Loves to be alone.
Always broods about the past and the old friends.
Likes to be quiet.
Home Body.
Waits for friends.
Never looks for friends.
Not aggressive unless provoked.
Prone to having stomach and dieting problems.
Loves to be loved.
Easily hurt but takes long to recover.
____________ _________ _________ ___
AUGUST:
Loves to joke.
Attractive.
Suave and caring.
Brave and fearless.
Firm and has leadership qualities.
Knows how to console others.
Too generous but egotistic.
Takes high pride of oneself.
Thirsty for praises.
Extraordinary spirit.
Easily angered.
Angry when provoked.
Easily jealous.
Observant.
Careful and cautious.
Thinks quickly.
Independent thoughts.
Loves to lead .
Loves to dream.
Talented in the arts, music and defense.
Sensitive but not petty.
Poor resistance against illnesses.
Learns to relax.
Hasty and trusty.
Romantic.
Loving and caring.
Loves to make friends .
____________ _________ _________ ___
SEPTEMBER:
Suave and compromising.
Careful, cautious and organized.
Likes to point out people's mistakes.
Likes to criticize.
Stubborn.
Quiet but able to talk well.
Calm and cool.
Kind and sympathetic.
Concerned and detailed.
Loyal but not always honest.
Does work well.
Very confident.
Sensitive.
Thinking generous.
Good memory.
Clever and knowledgeable.
Loves to look for information.
Must control oneself when criticizing.
Able to motivate oneself.
Understanding.
Fun to be around.
Secretive.
Loves sports, leisure and traveling.
Hardly shows emotions.
Tends to bottle up feelings.
Very choosy, especially in relationships.
Systematic.
____________ _________ _________ ___

OCTOBER:
Loves to chat.
Loves those who loves them.
Loves to takes things at the center.
Inner and physical beauty.
Loyal and true in Love.
Gets angry often.
Treats friends importantly.
Always making friends.
Easily hurt but recovers easily.
Daydreamer.
Opinionated.
Does not care of what others think.
Emotional.
Decisive.
Strong clairvoyance.
Loves to travel, the arts and literature.
Touchy and easily jealous.
Concerned.
Loves outdoors.
Just and fair.
Spendthrift.
Easily influenced.
Easily loses confidence.
Loves children.

____________ _________ _______
NOVEMBER:
Has a lot of ideas.
Difficult to fathom.
Thinks forward.
Unique and brilliant.
Extraordinary ideas.
Sharp thinking.
Fine and strong clairvoyance.
Can become good doctors.
Dynamic in personality.
Secretive.
Inquisitive.
Knows how to dig secrets.
Always thinking.
Less talkative but amiable.
Brave and generous.
Patient.
Stubborn and hard-hearted.
If there is a will, there is a way.
Determined.
Never give up.
Hardly becomes angry unless provoked.
Loves to be alone.
Thinks differently from others.
Sharp-minded.
Motivates oneself.
Does not appreciates praises.
High-spirited.
Well-built and tough.
Deep love and emotions.
Romantic.
Uncertain in relationships.
Hardworking.
High abilities.
Trustworthy.
Honest and keeps secrets.
Not able to control emotions.
Unpredictable
____________ _________ ____
DECEMBER:
Loyal and generous.
Sexy.
Patriotic.
Active in games and interactions.
Impatient and hasty.
Ambitious.
Influential in organizations.
Fun to be with.
Loves to socialize.
Loves to Party.
Loves praises.
Loves attention.
Loves to be loved.
Honest and trustworthy.
Not pretending.
Short tempered.
Changing personality.
Not egoistic.
Take high pride in oneself.
Hates restrictions.
Loves to joke.
Good sense of humor.

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